Cad Image Dll unregistered version

[Ari]

The CadImage.dll was changed to new version and after that I can not do any thumbnails upload, because an pop-up(attached) ask me for an autorization. The upload process is executed by a thread and finish with timeout.

Could you help me?

[support]

Hello.
Currently supported version of CAD Image DLL is 7. It require different data for registration. Please e-mail to sales@cadsofttools.com if you will decide upgrade to the latest version. If you prefer continue using previous version then please specify it and we will send you the software.

Alexander.

[maranhao]

Support,

My friend didn't explained the exact problem.
We bought the new license key almost 4 months ago.

We have a Java Web Application running on a Websphere server. In this application we have a process that opens a thread and execute the irfanview to generate a thumbnail of a cad file uploaded to this site.
We registered the DLL using CSManager. We used one admin account to run the register tool on this server. The problem we found is in the registration process.

It appears this registration tool add some info in the register (propably in the local user key ???) and the webserver is running under a service account.
We need to add those register info in the machine key so this register information will be available for all the users in this machine, including the service accounts.

I hope this could make our problem a little more clear.

Best Regards, Guilherme.

[support]

Hello.
The license you own (1 end-user license) prevents using CAD Image plug-in in such manner. Software can be used by one named user only and no one else. You can't use CADImage.dll on server until you have server license. My colleague will contact you via e-mail.

Alexander.

[Ari]

Hello,

I would like to know if I need to buy only one license for 1 server or I need to buy 3 licenses, because I have 3 servers(Production, Developer and Test).

Thanks,
Ari.

[yaroslav]

Hello Ari,

We suppose you need special server license in this case. Please contact us at sales@cadsofttools.com to discuss the most suitable licensing option.

Regards,
Yaroslav